Frequently Asked Questions

Attention participants: in an effort to fight spam, the providers of our event software are instituting a new policy regarding the Participant Center email feature, effective March 7, 2023. The Participant Center emails will be turned off until the participant receives their first donation. This helps ensure that the participant sending emails is a real person. You can either elect to make the first gift toward your goal at a minimum of $5 to kick off your fundraising, or copy your personal page URL and send that to friends and family via personal email or social media. Thank you for understanding.

If you need help registering or troubleshooting, please contact:

Sophia Mendoza, Fundraising and Events Coordinator, at

1. What should I do if the in-person March does not take place in my community?

If your Multiple Myeloma March does go ahead as planned but you’re not able to attend, we also encourage you to still participate in your neighbourhood, on the same day and at the same time as the physical event. The most important thing is to stay and feel safe while keeping the energy and excitement going. It doesn't matter if we're all together, or just with close family, we can still make the event happen one way or another, have a great time and raise funds and awareness for myeloma.

You’ll be able to set your own personal distance goal starting from the day you register until the day of your community Multiple Myeloma March this fall (whether it be virtual or live). What this means is that instead of being limited to the original 5km we’ve always done, you can now challenge yourself and go as far as you’d like… 5km, 50, or 100 or even 500km! This Personal Distance Tracker will be a great way to stay healthy, active and motivated throughout the months leading to the actual Multiple Myeloma March date in your area. And here’s the best part: by setting up your distance challenge in your Participant Centre and keeping your progress updated, we’ll be able to tally the total kilometres walked by our entire community from coast-to-coast! We’ll really be able to virtually walk the walk all together, bringing us closer to one another than ever.

2. How can I participate if there is no March in my community?

No March? No problem. Register for the Virtual Multiple Myeloma March and get started today. Simply Click on “Find a city” and select the “Virtual” option.

3. How do I see who has donated to me or my team?
  • Login into your Participant Centre, as per steps in “ How to Register”.
  • If you’re registering as part of a team, it is important to note that a donor can either make a donation to a participant, or directly to the team. Therefore, in the Participant Centre, the donations will be split up as such.
  • Click on the “home” tab. Scroll down to the bottom of the screen and there will be a section called “personal donations”. These are the donors that have donated to your personal page. Next, if you click on the tab “my team” (just above the “Your fundraising progress” section, you can toggle to the team donations by clicking on “My Team”. Those who donated directly to the team will be listed under team donations. It is important to note that the team total is the total amount raised by the team.

Click here to watch the video on how to see who made a donation to you.

4. Someone made a donation to my team but I cannot see it on my page, why is that?

It depends on where and how the donation was made. Firstly, the donor has the choice to make their name, donation amount, or both, anonymous to the public. Therefore, on your personal or team webpage, the donation may show in your list of donors as name only, donation amount only, or not at all. In any case, the donation is still counted in your fundraising total. You’ll still be able to see a full list and donation amount in your Participant Centre by following the steps in question 5.

Secondly, if you are part of a team, the donor has the choice to make a donation to a personal team member, or to the team itself. Therefore, their donation will appear on the page where the donation was made. Rest assured, all donations made to either the participant or to the team, are tallied into the team total. For example, let’s say Mary and Mark are part of Team Myeloma. Mary receives a donation of $20, and Mark receives a donation of $20. Each of their personal pages will reflect a donation of $20, and the team page will show $40. However, if a donor makes a donation directly to Team Myeloma for $40, the Team page will show a donation of $40, but both Mary and Mark’s pages will show $0. Therefore, the team total is the true total.

5. How do I find a participant or a team to make a donation?

Visit and click “donate”. There will then be an option to search for a participant, team or city. Type in the appropriate information and the search results will appear. Select the participant you intend to donate to by clicking the “donate” now next to their name in the search results.

6. I would like to make a donation by cash or cheque, or phone-in by credit card. Is this ok?

Absolutely, in fact, the sooner you mail in your donations with the Offline donation form the sooner your fundraising thermometre will rise on your webpage. If you don’t have a printer to print out the Offline donation form, please include a very clear note indicating the instructions for your donation (i.e.: under who’s name or team the donation goes), including your full contact information, including your email address, for tax receipt purposes. Please note that online donations made to you or your team are instantaneous! As soon as a donation is made, you’ll receive an email to let you know.

Please mail-in offline donation forms to:
Myeloma Canada
1255 TransCanada, Suite 160
Dorval, QC H9P 2V4

7. Do I need to register online before the event?

Yes please. We do ask that you register online prior to the March in which you plan on participating for organizational purposes. Registration is free, only takes a few minutes to set up and helps us enormously.

For returning participant, click here to watch the video on how to register.

8. What if I can’t walk the whole 5km?

No worries! Whether you walk the whole 5km or you’re a sideline cheerleader, your participation in the event is what counts and helps us move closer to finding a cure.

For additional information or inquiries, please contact:

Michelle Oana, Director of Development and Community Relations, at


Patricia Celestin, National Community Fundraising Lead, at

For media inquiries, please contact:

Marcie Baron, Director, Corporate Communications & Marketing, at